PHONE SYSTEM Features

The 3CX mobile app offers a range of features designed to enhance communication and collaboration across all devices. Users can make and receive calls over Wi-Fi or mobile data, ensuring connectivity no matter where they are. The app also includes chat functionality, allowing for instant messaging with colleagues and clients. Additionally, users can access their voicemail, view call history, and manage contacts seamlessly, making it a powerful tool for on-the-go communication.

Robust call reporting features that help businesses track and analyze their communication patterns. With detailed call logs, users can access information on call duration, missed calls, and call sources to improve service efficiency. The customizable reporting options allow for in-depth analysis, enabling to make data-driven decisions. This ensures that businesses can enhance customer interactions and optimize their operations effectively.

Ring Groups are a powerful feature that enhances your team's communication efficiency. They allow incoming calls to be routed to multiple extensions simultaneously, ensuring that calls are answered promptly. You can customize the ring strategy, choosing between options like 'ring all' or 'linear', depending on your team's needs. Additionally, you can set up voicemail for the group, ensuring that no calls go unanswered.

Auto Attendant offers a range of features designed to enhance your experience. It allows for easy call routing, enabling callers to navigate through options effortlessly. With customizable greetings and menus, you can a professional first impression for your business. Additionally, the system supports voicemail-to-email, ensuring you never miss an important message.

Voicemail transcription features allow users to receive written versions of their voicemail messages directly in their email or messaging apps. This functionality enhances productivity by enabling quick reviews of without needing to listen to audio files. Additionally, it supports multiple languages, catering to user needs. With 3CX, managing voicemails becomes more efficient and streamlined.

Seamless integration with both Microsoft and Google platforms, enhancing communication and productivity. With Microsoft, users can benefit from features like Outlook integration, enabling click-to-call functionality and calendar synchronization. The Google allows for easy access to Google Contacts and Calendar, ensuring streamlined communication. Together, these integrations simplify workflows, making it easier for teams to connect and collaborate effectively.

Hotel PBX offers a range of features designed to enhance guest experience and hotel operations. With functionalities like call routing, voicemail-to-email, integration with property management systems, it ensures efficient communication. can enjoy seamless check-in and check-out processes, along with the to make calls from their rooms without hassle., the system provides detailed reporting and analytics, helping hotel optimize services and improve overall guest satisfaction.

Features designed to enhance communication and collaboration. Enjoy high-quality video audio calls with up to 250 participants, ensuring everyone stays connected. The platform also supports screen, chat, and file sharing, making it easy to collaborate in real-time. With integrated scheduling and mobile accessibility, 3CX video conferencing is perfect for teams on the go.

Live chat and messaging solution that enhances communication with your customers. With features like real-time chat, message history, and easy integration into your website, connecting with visitors has never been easier. Enjoy seamless conversations across various platforms, ensuring you never miss an opportunity to engage. Experience the convenience of managing all your customer interactions in one place.

The 3CX phone system offers advanced AI features designed to enhance communication streamline business processes. With intelligent call routing, the system ensures that calls are directed to the right agents, improving customer satisfaction. Additionally, AI-driven analytics provide insights into call patterns and performance, helping businesses make informed decisions. Embrace the future of communication with the smart capabilities of 3CX.

Enhance communication across your organization. With the ability to make announcements and connect with colleagues, these tools streamline operations and improve efficiency. Whether you need to page a specific department or use the intercom for urgent messages, 3CX provides a seamless solution tailored to your needs.